New Beginnings

New Beginnings

New Beginnings offer a wide range of support, projects and services to help those who are suffering domestic abuse (DA). These services, help support individuals to overcome domestic abuse as well as help build resilience, self confidence and a brighter future.  

Anyone can be a victim of domestic abuse, regardless of gender, age, ethnicity, socio-economic status, sexuality or background.

Refuge Accommodation

We offer emergency accommodation and ‘breathing space’ to help you focus on personal issues without pressure and fear. The accommodation is a secured safe haven for you and your children.

Outreach Team

The team work with the individual to explore the tailored support required and help create a plan that ensures they and their immediate family are safe and not alone. The support offered is provided through general outreach programmes of support groups, drop-in, and one-one support and in addition through a number of specialised projects:

It’s Never Too Late
Offering support to those over 55 who are suffering domestic abuse.

Supporting individuals who are leaving refuge accommodation to settle into their chosen environment

Dudley Sanctuary Service
Helping to implement practical safety enhancements such as locks and bolts to enable you to stay safe within your home.

The Outreach team provide a range of specialist interventions for survivors of domestic abuse that includes housing and support for those at risk of homelessness, young people at risk of exploitation and older victims of abuse. Please get in touch to find out more about our services.

The Outreach team also facilitate additional support, including Children’s Support, Counselling and Therapeutic Services and Training and Awareness Events.

If you want to donate items for the people who use our refuge, please contact or call 01384 456465.  If you want to donate money (either one-off or regularly) or run an activity to fundraise for the refuge we'd love that. You can do it through Justgiving:  Thank you.

Download the service standards for our Domestic Abuse Services.

How to contact us

If you are suffering from domestic abuse, there is help available from people who understand what you’ve been going through and won’t judge you.


Please call
01384 864334

(24hr operated)
if you require refuge accommodation.

Please call
01384 864232
if you wish to speak with the outreach team.

Alternatively, you can email our team in confidence on