New Beginnings

New Beginnings

New Beginnings offer a wide range of support, projects and services to help those who are suffering domestic abuse (DA). These services, help support individuals to overcome domestic abuse as well as help build resilience, self confidence and a brighter future.


Refuge Accommodation

We offer emergency accommodation and ‘breathing space’ to help you focus on personal issues without pressure and fear. The accommodation is a secured safe haven for you and your children.


Outreach Team

The team work with the individual to explore the tailored support required and help create a plan that ensures they and their immediate family are safe and not alone. The support offered is provided through general outreach programmes of support groups, drop-in, and one-one support and in addition through a number of specialised projects:

  • It’s Never Too Late – Offering support to those over 55 who are suffering domestic abuse.
  • Resettlement - Supporting individuals who are leaving refuge accommodation to settle into their chosen environment
  • Rainbow – Dedicated DA support for the Lesbian, Gay, Bisexual, Transgender, Queer/Questioning community.
  • Staying Put – Helping to implement practical safety enhancements such as locks and bolts to enable you to stay safe within your home.
  • Fresh Steps – Helping to develop a new future by building on talents and skills as well as offering CV writing and employment support
  • Extending Reach – Promoting our services to the minority groups who are harder to reach

The Outreach team also facilitate additional support including Children’s Support, Counselling and Therapeutic Services and Training and Awareness Events.



How to contact us

If you are suffering from domestic abuse, there is help available from people who understand what you’ve been going through and won’t judge you.


Please call
01384 864334

(24hr operated)
if you require refuge accommodation.

Please call
01384 864232
if you wish to speak with the outreach team.

Alternatively, you can email our team in confidence on

Family Matters

The Building Better Opportunities programme is funded by Big Lottery Fund and the European Social Fund (ESF) who are co-investing in local projects tackling the root causes of worklessness, promoting social inclusion and driving local jobs and growth.

Family Matters is one of four projects within this programme across the Black Country and will help people across Walsall, Wolverhampton, Dudley and Sandwell move into or closer to employment by developing their skills and confidence.

Family Matters is managed by the Black Country Together CIC in partnership with 18 local organisations across the Black Country.

CHADD is one of those partners.  We will be working alongside the following partners to deliver the project:  Aspiring Futures CIC, Barnardo’s, Bloxwich Community Partnership, Changing Lives, Family Action, Gazebo Theatre in Education, Gloucester Street Community Centre, Groundwork West Midlands, Lunch on the Run, Manor Farm Community Association Pre-School Learning Alliance, Phase Trust, Sandwell Consortium, Trident Reach, Walsall Citizens Advice Bureau, University of Wolverhampton, Black Country YMCA.

CHADD will be delivering the following specific activities:

  • Exploring talents and skills
  • Confidence building
  • Job search
  • CV writing
  • IT skilss
  • Volunteering

For more information about the Family Matters Programme please contact Gareth Price (

For more information about Family Matters in the Black Country please email or visit